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Contact Center Replacement
The City of Sacramento Information Technology Department is seeking proposals from qualified AWS Connect integration partners to replace and migrate the City’s existing on-premises Cisco Packaged Contact Center Enterprise 12.6.1 environment to an Amazon Connect contact center solution. The current environment supports multiple City contact centers, including 311, Revenue, Department of Utilities, SAFE Theater Box Office, City Attorney reception, Coloma, Revenue Enforcement and Collections, and...
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# of RFPs: 19
# of RFPs: 19
# of RFPs: 19
# of RFPs: 19
# of RFPs: 19
Start for Free (no CC)
Start for Free (no CC)