The County of Alameda is seeking qualified vendors to provide enterprise computer equipment and comprehensive maintenance services to support its large-scale information technology infrastructure. The County’s system supports over 9,000 employees across multiple agencies and includes servers and storage systems from manufacturers such as Dell and Hewlett Packard. The selected contractor will be responsible for ensuring continuous system performance through preventive maintenance, rapid repair services, remote diagnostics, and equipment replacement. Services include maintaining manufacturer compliance, managing inventory records, providing 24/7 technical support, and ensuring minimal downtime. The contract will also cover post-warranty maintenance for existing and newly added equipment. Vendors must demonstrate the ability to provide timely on-site support, access to critical parts, and ongoing system monitoring. The County intends to award a multi-year contract to a qualified bidder that can ensure operational reliability and long-term sustainability of its enterprise IT systems.