The City of Mission Viejo is seeking proposals from qualified vendors to provide a comprehensive Recreation Management System to replace its existing platform. The project includes procurement, implementation, configuration, and ongoing support of a modern, cloud-based software solution. The system must support key functions such as customer management, activity registration, facility booking, memberships, point of sale, reporting, and online self-service capabilities. The City aims to enhance customer experience, improve staff productivity, and streamline financial and operational processes through an integrated and scalable platform. Vendors are expected to provide implementation services, including data migration, system configuration, training, and technical support. The solution must integrate with existing City systems, comply with security and accessibility standards, and offer a user-friendly interface for both staff and the public. The City prefers a Software-as-a-Service solution that aligns with long-term digital transformation goals and supports future growth and adaptability.