The State of Washington Department of Labor and Industries is soliciting qualified vendors to provide a comprehensive scheduling system along with interpretation services, including in-person, over-the-phone, and video remote interpretation. These services support healthcare and vocational providers working with limited English proficient injured workers and crime victims across Washington and select border regions. The contractor will be responsible for managing high volumes of interpretation encounters, ensuring accessibility, compliance with regulatory requirements, and integration with state systems. The solution must support scheduling, interpreter assignment, billing processes, and quality assurance. The contract may include one or multiple vendors depending on service categories, with services delivered statewide and potentially beyond through remote technologies.