Multnomah County Health Department is seeking a qualified consultant to conduct a comprehensive analysis of its current Electronic Health Record system, specifically the OCHIN Epic platform used across multiple divisions, including public health, behavioral health, corrections health, and clinical services. The project involves evaluating the existing system’s structure, performance, and alignment with organizational needs, while identifying opportunities to improve operational efficiency, compliance, user experience, and patient engagement. The consultant will assess risks, benefits, costs, and timelines associated with potential system enhancements and provide strategic recommendations for optimization. The scope also includes facilitating discussions with system vendors, supporting organizational change management, and ensuring that diverse program needs are effectively addressed. Particular emphasis is placed on improving access and engagement for underserved communities. The outcome will guide future planning, implementation strategies, and system improvements across the department.