The Spokane Transit Authority is seeking proposals for a comprehensive Demand Response Transit Software solution delivered as a Software as a Service platform. The system will support paratransit and mobility-on-demand services, integrating scheduling, dispatching, routing, eligibility management, and customer communication into a unified system. The solution must enhance operational efficiency, improve customer experience, and provide robust reporting and analytics capabilities. Key features include real-time ride booking, dynamic routing, fleet and workforce management, fare integration, and compliance with regulatory standards such as the Americans with Disabilities Act and federal transit reporting requirements. The system must also support mobile applications, GIS mapping, and secure data management while ensuring scalability for future service expansion. Spokane Transit Authority aims to implement a flexible, fully integrated system that improves accessibility, service delivery, and long-term transit operations.