The City of Santa Monica is seeking qualified vendors to provide comprehensive managed services for its ArcGIS Enterprise environment hosted on Oracle Cloud Infrastructure. The objective is to ensure high availability, security, and performance of the City’s geographic information system platform, which supports data visualization, spatial analysis, land use planning, and public service delivery. The selected vendor will be responsible for managing cloud infrastructure, maintaining GIS applications, administering PostgreSQL databases, and providing continuous monitoring, performance tuning, and incident response. The scope also includes backup and disaster recovery support, system updates, and compliance with security standards. Vendors must offer 24/7 support for critical incidents and meet defined service level agreements. The contract term is three years, and the City encourages proposals that include value-added services or innovations to enhance system efficiency and reliability.