The City of Milpitas is seeking a qualified vendor to provide a cloud-based, off-the-shelf, highly configurable online utility billing and payment portal for its water utility customers. The portal will serve as a self-service, web-based platform enabling customers to view, manage, and pay their utility bills online. Key functional requirements include customer account self-creation, paperless billing opt-in, multiple payment methods (credit/debit cards, ACH, and Interactive Voice Response),...