The State of Oregon, through the Oregon Health Authority and Oregon Department of Human Services, is seeking a qualified consultant to provide organizational improvement and IT professional services focused on enhancing internal workflows related to software requests, procurement, and project intake processes. The selected vendor will conduct a comprehensive assessment of current IT asset management and project intake systems, identify inefficiencies, bottlenecks, and policy misalignments, and deliver actionable recommendations to improve operational efficiency. The work includes evaluating request-to-delivery timelines, streamlining governance and procurement workflows, and aligning processes with state compliance requirements. Additionally, the consultant will develop process maps, performance metrics, and educational materials to improve transparency and staff understanding. The engagement emphasizes best practices in IT asset lifecycle management, project prioritization, and regulatory compliance, ultimately aiming to modernize systems and improve service delivery outcomes across statewide health and human services programs.