The City of Santa Ana is seeking qualified firms to provide comprehensive parking control enforcement services throughout the city. The selected contractor will be responsible for enforcing parking regulations in accordance with the Santa Ana Municipal Code and California Vehicle Code. Services include residential street sweeping enforcement, permit parking district monitoring, parking meter enforcement, and general citywide parking enforcement. The contractor must provide trained personnel, including supervisors and parking ambassadors, along with necessary equipment such as enforcement vehicles and communication tools. Responsibilities also include responding to public inquiries, attending court proceedings related to citations, maintaining records, and ensuring compliance with operational and safety standards. The contract is structured to support potential expansion of services, including enhanced permit parking enforcement and event-based traffic control. The City emphasizes professionalism, customer service, and operational efficiency in delivering these services.