Pierce County is seeking proposals from qualified vendors to provide a comprehensive software solution for managing pet licensing and animal control operations. The system must support licensing activities such as issuing new and renewal pet licenses, maintaining owner and pet records, managing license tag inventories, processing payments, and generating reports. The proposed platform should also support external agents including veterinarians, humane societies, and licensing partners through a web portal with access to relevant licensing functions. In addition, the system must provide tools to support animal control operations such as incident tracking, dispatch workflows, case file management, dangerous animal tracking, field reporting, and evidence uploads. The County requires a secure, scalable, cloud-based solution with GIS mapping capabilities, integration with Esri ArcGIS, and compatibility with existing County systems such as identity management and payment services. The solution should enhance operational efficiency, support multi-jurisdictional management, improve regulatory compliance, and enable better reporting and customer service for residents interacting with the County’s pet licensing and animal control programs.