The City of Chula Vista is seeking proposals from qualified vendors to provide a Public Records Request Management Solution designed to streamline the intake, tracking, processing, redaction, and fulfillment of public records requests. The system must comply with applicable laws such as the Freedom of Information Act and the California Public Records Act while improving transparency and operational efficiency. The solution should include a public-facing portal, workflow automation, document management, redaction tools, reporting analytics, and secure cloud-based hosting. Additionally, the platform must support integration with existing systems, provide audit logging, ensure compliance with CJIS and SOC 2 standards, and offer robust security features such as encryption and role-based access. The selected vendor will also handle implementation, data migration, training, and ongoing support. The goal is to reduce administrative workload, enhance compliance, and improve user experience for both City staff and the public.