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State of Oregon
· State
· Oregon
Scheduling Portal for Health Care Interpreters
PROPOSALS DUE
October 15, 2026, 5:00 pm PDT
1 day left
Deadline moved · was Oct 1 → now Oct 15 · +14 days
WHAT THEY WANT
(Summarized from the RFP)
The Oregon Health Authority (OHA), through the Department of Administrative Services State Procurement Services, seeks a vendor to design, implement, and operate a cloud-based Software as a Service (SaaS) Scheduling Portal for Health Care Interpreters. The Portal will enable Oregon Health Plan (OHP) members with limited English proficiency or who are deaf or hard of hearing to access credentialed health care interpretation services — including Video Remote Interpretation, Over-the-Phone Interpretation, and In-Person Interpretation — through a centralized, secure online platform.
DOCUMENT SET
5 documents
· 1.3MB
CHANGES SINCE PUBLISHED
2 changes
WHAT OTHERS ASKED
71 questions answered
▶
Please define the minimum required Day 1 functionality for initial Go-Live versus functionality that may be delivered in post-launch phases. For each major capability-including user onboarding, scheduling and matching, interpreter fulfillment and overflow, claims and payer workflows, integrations, reporting, notifications, customer service, and grievance support-please identify whether it must be fully operational at launch, may be phased in, or is optional, together with any required completion dates and acceptance criteria.
Scope/requirements
▶
Please provide a consolidated integration roadmap identifying which external-system integrations are mandatory and fully operational at initial Go-Live, which may be delivered in later phases, and the required timing for each. For every integration, please also identify whether OHA will provide an existing interface specification or companion guide, a development/test environment with test data, and an OHA or third-party technical point of contact during implementation.
Administrative
▶
For CCO-enrolled members, which CCO payment processes must the Portal support at initial go-live? Please clarify whether each CCO uses a different claims or payment-instruction workflow and interface, or whether OHA will provide standardized requirements, data formats, interface specifications, and connectivity for all CCOs. If CCO-specific integrations are required, please identify the CCOs and workflows that must be supported at launch versus those that may be phased in later.
Scope/requirements
▶
You mentioned that the contractor must provide interpreters when the Registry and Recruitment and Retention partner cannot fill an appointment. Can we use a subcontracted language services company for this? Are there specific qualifications or response times that company would need to meet?
Scope/requirements · Award & contract
▶
Thanks for providing the estimated appointment volumes. Do you also have estimates for the number of providers, interpreters, OHA staff, CCO users and people using the system at the same time? Can you provide an estimated monthly text-message volume and annual claim volume?
Administrative
▶
Is the first quarter of 2028 a firm go-live deadline or an estimated target? Would you consider launching the system in phases?
Scope/requirements
All 71 answers open with a free account.
ABOUT THIS RFP
RFP number
S-DASOBO-00016280
Budget
$1,500,000
Published
Entity type
State
State
Oregon
Summarized from the State of Oregon portal.
HOW TO SUBMIT
Proposals must be submitted electronically through the State of Oregon's OregonBuys procurement system at https://oregonbuys.gov/. No other submission method (e.g., email, printed matter) is authorized or permitted. Proposals submitted by any other method will not be accepted or considered.
NAICS CODES & TAGS
541511
541512
541519
Website Development
Information Technology Support Services
Data Analytics and Research Services
ACROSS 539 RFPS
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25 days is the median window from publication to due date; day 16 is the median first change for the 113 that changed. 539 RFPs published and due: July 23 - Sept. 30, 2026.
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Changes since published
2 changes filed since it went out, each one summarized, so a date or a requirement never shifts without you knowing.
What others asked
71 questions the government entity answered in writing — the answers bind.
The documents
The set as published, in one folder or as direct links to the document.
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