The County of San Mateo is seeking proposals from qualified vendors to provide a comprehensive security awareness learning and user education platform for countywide deployment. The solution should deliver engaging, multi-media training content designed to educate employees on cybersecurity risks such as phishing, business email compromise, and data protection threats. The platform must include capabilities for simulated phishing campaigns, real-world scenario testing, and detailed reporting on user performance and risk exposure across departments. Vendors are expected to provide a scalable and user-friendly system that integrates with existing infrastructure, including identity management systems such as Security Assertion Markup Language (SAML). The County emphasizes continuous training, customizable campaign creation, and analytics to measure effectiveness and identify improvement areas. The goal is to strengthen organizational cybersecurity posture by enhancing employee awareness and behavior through targeted, data-driven education initiatives.