Multnomah County is seeking information from qualified third-party administrators capable of providing comprehensive benefits administration services for county employees. The requested services include administration of Transportation Benefits programs, Flexible Spending Accounts (both Health Flexible Spending Accounts and Dependent Care Flexible Spending Accounts), and continuation coverage under the Consolidated Omnibus Budget Reconciliation Act. The selected vendor would manage enrollment processing, claims adjudication, reimbursement handling, compliance monitoring, and communication services related to these benefit programs. Responsibilities also include providing debit card support, fraud monitoring, and automated claims substantiation for Flexible Spending Accounts, along with billing, enrollment management, and required notifications for continuation coverage beneficiaries. The vendor must provide a secure digital platform with employee portal and mobile access, integrate with the County’s Human Resources Information System using secure data exchange methods, and deliver regular reporting on program usage and compliance. The County aims to ensure efficient, compliant, and user-friendly benefits administration services that support over 5,000 eligible employees while minimizing administrative burden on County staff.