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Website Optimization, Front-End Experience, Discoverability, And Implementation Services

The City of Redmond is seeking proposals from qualified firms to conduct a comprehensive website optimization and user experience improvement initiative for its Parks and Recreation Department. The project includes a full diagnostic assessment, strategic design, implementation, and post-launch support to enhance the discoverability, accessibility, navigation, and analytics of recreation programs and registration systems. The selected consultant will evaluate the City’s public website and third-party registration platforms, improve front-end user experience, and streamline how residents search for and access services. The engagement includes technical and security requirements, integration considerations, pricing methodology, milestone scheduling, and coordination with City staff. The goal is to improve digital engagement and ensure residents can efficiently find, register for, and participate in recreation services. The contract term is anticipated from May 2026 through December 2027.

Government Entity

City of Redmond

State

Washington

RFP Number

10894-26

Budget

$150,000

Published Date

Due Date

March 20, 2026, 2:00 pm PDT

Days remaining

14

Proposal Submission

Proposals must be submitted electronically via DocuSign through the City of Redmond’s online bidding portal at www.redmond.gov/bids. The City must receive proposals no later than March 20, 2026 at 2:00 P.M. Pacific Standard Time. Late submissions will not be accepted.

North American Industry Classification System (NAICS)

541511

541512

541519

541613

Natural Language Tags

Data Analytics and Research Services

Data Analytics and Research Services

Information Technology Support Services

Information Technology Support Services

User Experience Design

User Experience Design

Website Development

Website Development

NAICS

541511

541511

# of RFPs: 38

# of RFPs: 38

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See RFPs

541512

541512

# of RFPs: 35

# of RFPs: 35

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See RFPs

541519

541519

# of RFPs: 32

# of RFPs: 32

See RFPs

See RFPs

541613

541613

# of RFPs: 11

# of RFPs: 11

See RFPs

See RFPs

Natural Language Tags

Data Analytics and Research Services

# of RFPs: 70

See RFPs

See RFPs

Information Technology Support Services

# of RFPs: 37

See RFPs

See RFPs

User Experience Design

# of RFPs: 1

See RFPs

See RFPs

Website Development

# of RFPs: 26

See RFPs

See RFPs

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