Training - Creating Occupational Resiliency

Los Angeles County, on behalf of the Department of Mental Health's Quality, Outcomes and Training Division, is seeking a qualified vendor to deliver three online trainings on occupational resiliency for clinical behavioral health staff. The courses address burnout, vicarious and secondary trauma, and compassion fatigue, and teach DMH employees and contracted provider staff to recognize these risks in themselves, their colleagues and their organizations. The three courses are Creating Occupational Resiliency for line staff, the same course for supervisors and managers, and Diving Deeper, an advanced course for all levels on applying resiliency concepts across teams and systems. Each course runs six hours, delivered through Microsoft Teams or Zoom as two consecutive three-hour days by one qualified trainer, and each is offered twice, for six offerings in total. Every offering reaches up to 100 participants. Content includes literature review, the recovery model of wellness, communication, assertiveness, mindfulness, stress management, power hierarchies, health and wellness, case vignettes, group exercises, and pre- and post-assessments. Participants leave with personal, organizational and SMART action plans for change.