WebEOC Nexus 10 Implementation and Support Services

San Bernardino County, through its Office of Emergency Services, is seeking qualified firms to implement and operationalize a fully configured WebEOC Nexus 10 crisis information management platform across the San Bernardino County Operational Area. The Operational Area covers all County departments, 24 cities and towns, unincorporated communities, special districts and non-governmental partners. The County has adopted WebEOC Nexus 10 but its configuration is only about ten percent complete, so the work is both finishing the build and keeping the system ready for emergencies. The selected contractor will assess current workflows and design a system architecture aligned with the Standardized Emergency Management System and the National Incident Management System. It will then configure boards, forms, modules and workflows for an Incident Command System and Emergency Support Function hybrid structure. Required items include a Staff Duty Officer board, activity log, resource tracking and request board, finance tracking, declarations, public information, grant tracking and ESF tasking modules; ICS 201 and 209 reporting workflows are given as examples. Dashboard work covers public-facing, executive read-only, operational and incident action plan views, including GIS-enabled common operating picture displays. Role-based access, a sandbox environment, position-specific checklists and consistent data standards are also part of the scope.